SHIPPING POLICY

OVERVIEW

At Zentryx, we are committed to providing a smooth and reliable shipping experience for our customers worldwide. This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order with Zentryx, you agree to the terms outlined in this Shipping Policy.

PROCESSING TIME

All orders are processed within 3–7 business days after payment confirmation.

Please note that processing times may vary during high-demand periods, holidays, promotional events, or circumstances beyond our control.

You will receive a confirmation email once your order has been processed and shipped.

SHIPPING DESTINATIONS

Zentryx offers international shipping to customers worldwide.

Please note that shipping availability may vary depending on the destination country and local regulations.

SHIPPING COSTS

Shipping costs are calculated automatically at checkout based on your delivery address, selected shipping method, and order details.

The total shipping cost will be displayed before you complete your purchase.

Any applicable customs duties, import taxes, or additional fees charged by your country’s authorities are the responsibility of the customer.

DELIVERY TIMES

Delivery times vary depending on your location and the shipping carrier used.

Estimated delivery times will be provided during checkout and may vary due to factors including:

• Destination country;
• Customs processing;
• Shipping carrier delays;
• Weather conditions;
• Other circumstances outside of our control.

Please note that delivery estimates are not guaranteed.

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

You can use this information to monitor the progress of your delivery.

Please allow some time for tracking information to become active after shipment.

CUSTOMS, DUTIES, AND TAXES

Zentryx is not responsible for any customs duties, import taxes, or additional charges that may apply to international orders.

These fees are determined by your country’s customs authorities and must be paid by the customer if applicable.

LOST, DELAYED, OR DAMAGED ORDERS

Zentryx is not responsible for delays caused by shipping carriers, customs procedures, incorrect shipping information provided by the customer, or events beyond our control.

If your order arrives damaged or you believe your package has been lost, please contact our customer support team as soon as possible so we can assist you.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout.

If incorrect information is provided and the order cannot be delivered, Zentryx is not responsible for any additional shipping costs required to resend the order.

Zentryx reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be published on this page.