Política de reembolso

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, with all original tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To start a return, you can contact us at fabionoob992@gmail.com. Please note that returns must be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding returns, you can always contact us at fabionoob992@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and do our best to resolve it as quickly as possible.

Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases.

If you have any questions about whether your item is eligible for return, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once the return is accepted, you can place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a justification.

To qualify for a return, the item must be in the same condition in which you received it: unused, unworn, with all original tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at fabionoob992@gmail.com.